Association Membership Development

When dues statements, annual meetings, e-mail or direct mail reminder notices fall short in renewing association members, CAPTEL’s team of client-dedicated telephone representatives follow-up via phone calls which typically convert up to 50% of non-renewed memberships during a calendar year.

Our renewal campaigns are created for the unique requirements of each client — complimenting in-house member renewal efforts and building new and strengthened member relationships with the association through personal telephone outreach.

CAPTEL telephone renewal campaigns may be conducted on a monthly, quarterly, semi-annual or annual basis, depending upon client solicitation schedules or fiscal year budgets.

The company conducts membership calling for business, physician and other health care provider associations.