Data Management and Reporting Services

  • Secure Telephone Pledge and Data Collection
  • Payment Card Industry (PCI) Compliant data entry and transmission of donor and member credit card information
  • Donor and Member Database conversions and coding for Telephone and Direct Mail Campaigns
  • Daily Reporting of Telephone Campaign Pledge and Credit Card Data via CAPTEL’s Secure Client Access Portal
  • Client-customized Analysis and Reports
  • Collection and Reporting of Member/Donor Surveys

The company maintains advanced data management and communications technologies in order to provide our clients with enhanced performance, security and cost-efficiency.

Client data management and database marketing services are performed by the company’s IT team at CAPTEL’s Washington office — not outsourced to unaccountable third parties — as is the case with many other fundraising and member development firms and consultancies.