Data Management and Reporting Services
- Secure Telephone Pledge and Data Collection
- Payment Card Industry (PCI) Compliant data entry and transmission of donor and member credit card information
- Donor and Member Database conversions and coding for Telephone and Direct Mail Campaigns
- Daily Reporting of Telephone Campaign Pledge and Credit Card Data via CAPTEL’s Secure Client Access Portal
- Client-customized Analysis and Reports
- Collection and Reporting of Member/Donor Surveys
The company maintains advanced data management and communications technologies in order to provide our clients with enhanced performance, security and cost-efficiency.
Client data management and database marketing services are performed by the company’s IT team at CAPTEL’s Washington office — not outsourced to unaccountable third parties — as is the case with many other fundraising and member development firms and consultancies.